Nicole Shipp of The Happy Hive Sleep Consulting

By purchasing a Sleep Consulting Package or Consultation with Nicole Shipp of The Happy Hive Sleep Consulting, this agreement is made and entered into between “Client” and Nicole Shipp of The Happy Hive Sleep Consulting. Service will be provided by Nicole Shipp, referred to as “the Coach.”

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By engaging in our sleep consulting services, you acknowledge and agree to the following:

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1. Consultation Services. The Client hereby employs Nicole Shipp of The Happy Hive Sleep Consulting to perform the following services in accordance with the terms and conditions set forth in this agreement. Nicole Shipp of The Happy Hive Sleep Consulting will confer with the Client about any concerns relating to the sleep plan agreed upon with the Client, including its implementation and management. Details of which consultation package is to be purchased are agreed upon by the Client and Nicole Shipp of The Happy Hive Sleep Consulting via the pricing on The Happy Hive’s website.

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2. Terms of Agreement. Nicole Shipp of The Happy Hive Sleep Consulting will provide a consultation to the Client regarding the implementation of healthy sleep habits for the Client’s child including the following services for the consulting package purchased. Following the initial phone consultation, the Client will receive any customized sleep plans or other documentation included with their purchased consult via email within 7 days, unless otherwise agreed to between Nicole Shipp of The Happy Hive Sleep Consulting and the Client. The Client agrees to follow the plan using their best judgment and commit to working with Nicole Shipp of The Happy Hive Sleep Consulting for the period agreed upon to establish healthy sleep habits for the Client’s child unless otherwise agreed to between Nicole Shipp of The Happy Hive Sleep Consulting and the Client. This period begins on the day of the Client’s initial consult and ends 14 days after. Any extension or change of this timing is up the discretion of the Consultant. Nicole Shipp of The Happy Hive Sleep Consulting reserves the right to terminate the agreement at any time with or without full or partial refund if the Client breaches any of the terms of this agreement or if it appears to the Coach that the Client or another individual in the Client's household is not following the Sleep Plan prepared by the Consultant.

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3. Consulting with Client’s health care provider. The Client agrees to consult with the Client’s pediatrician or family physician (“health care provider”), about the Client’s intention to sleep train prior to implementing the sleep plan. If the Client has any questions regarding their child's health. It is the Client’s responsibility to be sure that any underlying medical conditions that may be causing sleep problems (including, but not limited to, sleep apnea, ear infection, allergies, and asthma) have been ruled out as well as to ensure that the health care provider has advised that the Client’s child is healthy. If it is the Client's desire to stop nighttime feedings, the Client should be sure that doing so is okay with their child's healthcare provider. The Client agrees to notify Nicole Shipp of The Happy Hive Sleep Consulting of any changes to the child's health during the sleep training process as sleep training should not be implemented for a child who is ill or has an underlying medical condition that affects sleep.

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4. Liability and Disclaimer. The information provided by Nicole Shipp of The Happy Hive Sleep Consulting is neither intended nor is implied to be a substitute for professional medical advice. This consultation is intended as an educational service only. The Client is advised to always seek the advice of a physician or other qualified health care provider with any questions regarding a medical condition or the health and welfare of the Client’s child. Nicole Shipp of The Happy Hive Sleep Consulting will use reasonable efforts to include up-to-date and accurate information in consults, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. Nicole Shipp of The Happy Hive Sleep Consulting shall not be liable for any damages or injury resulting from the Client’s access to, or inability to access the information discussed, or from the Client’s reliance on any information provided by Nicole Shipp of The Happy Hive Sleep Consulting. This consultation may provide references to outside materials and resources but Nicole Shipp of The Happy Hive Sleep Consulting will have no responsibility for the content of such other references and shall not be liable for any damages or injury arising from that content. Any references provided by Nicole Shipp of The Happy Hive Sleep Consulting are provided as merely a convenience to the user.

 

5. Payment to Nicole Shipp of The Happy Hive Sleep Consulting. Nicole Shipp of The Happy Hive Sleep Consulting will be paid the flat rate of for the work that will be provided in accordance with this agreement. Nicole Shipp of The Happy Hive Sleep Consulting will provide an invoice outlining all services to be rendered and collect payment in full before the initial consultation with the Client. The Client will have the option to seek additional support from Nicole Shipp of The Happy Hive Sleep Consulting if desired at a rate dependent upon the level of support being sought.

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a. Cancellations – any consultation cancelled within 24 hours of the scheduled first meeting time for any reason other than a death in the immediate family, will not be eligible for a refund.

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b. Rescheduling – the Client has up until 24 hours of the scheduled first meeting time to reschedule their consultation without penalty. Consultations rescheduled within 24 hours of the scheduled first meeting time for any reason other than a death in the immediate family, may not be eligible for a refund.

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6. Refund. Refunds are at the sole discretion of Nicole Shipp of The Happy Hive Sleep Consulting. The invoiced amount paid by the Client is generally considered non-refundable as success with gentle sleep training is not only dependent on the Coach, but also the Client carrying out the plan as written and a baby’s individual temperament.

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7. Guarantee. Nicole Shipp of The Happy Hive Sleep Consulting does not offer any guarantees related to the effectiveness of services. Results are entirely dependent on commitment from caregivers to follow consistently the plan outlined by Nicole Shipp of The Happy Hive Sleep Consulting. Nicole Shipp of The Happy Hive Sleep Consulting cannot guarantee results, as many things impact sleep, including but not limited to illness, teething, sleep environment, visitors, traveling, inconsistent reinforcement, and growth spurts.

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8. Confidential Information. Nicole Shipp of The Happy Hive Sleep Consulting agrees that any information received from the Client during any furtherance of her obligations in accordance with this agreement which concerns the personal, financial, or other affairs of the Client will be treated by Nicole Shipp of The Happy Hive Sleep Consulting in full confidence and will not be revealed to any other persons or organizations without the written consent from the Client.

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9. Parent Commitment and Communication. The Client understands that their commitment to this process is absolutely necessary in order to see the results they are hoping for in regard to their child’s sleep. The Client agrees to follow current recommendations from the American Academy of Pediatrics on safe sleep practices. The Client understands that Nicole Shipp of The Happy Hive Sleep Consulting encourages and enjoys updates from them and that it is their responsibility to correspond with Nicole Shipp of The Happy Hive Sleep Consulting. The Client promises to bring up any concerns, doubts, or confusion in regard to the sleep plan developed with Nicole Shipp of The Happy Hive Sleep Consulting and as soon as possible so the Client and Nicole Shipp of The Happy Hive Sleep Consulting may address them constructively and work together to achieve the goals set forth in the consultation.

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a. The Client must prioritize sleep and follow recommendations given by Nicole Shipp of The Happy Hive Sleep Consulting in order to see results. The Client is responsible for being consistent with sleep times, methodology, approach, and follow through in order to see results. Nicole Shipp of The Happy Hive Sleep Consulting does not offer any guarantee regarding sleep goals or results as the Consultant is only one half of the partnership, the Client is the other. We work together to achieve success.

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b. The Client understands that Nicole Shipp of The Happy Hive Sleep Consulting is generally available to answer questions on weeknights during the hours of 5 pm-8 pm according to the Consultant’s local time and that correspondence received during holidays or Sundays may be answered the next business day. If the Client is needing guidance, the Client should update the digital sleep log with any questions or concerned so their Consultant with Nicole Shipp of The Happy Hive Sleep Consulting may be assist you as promptly as possible with the understanding that sleep log inquiries received between 9am and 9pm (Consultant’s local time) will be answered within 24 hours, as quickly as possible for the individual Consultant). The Client understands they should use their best judgment while waiting for a response from Nicole Shipp of The Happy Hive Sleep Consulting, and should use their best judgment at all times during the sleep training process.

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10. Copyright Notice: The information provided within the consultation may not be reproduced, republished, or transmitted in any form or by any means  mechanical or electronic, including photocopying and recording, or by any information storage and retrieval system, without permission. All information supplied by Nicole Shipp either verbally, written or implied remains the property of Nicole Shipp of The Happy Hive Sleep Consulting at all times. Written permission is required to reproduce, record, publish or advise verbally any details of the provided sleep plan, E-guides, charts, notes, advice offered or consultation transcript or summary in any format whatsoever. This includes but is not limited to any details published on any blogs, forums, or similar boards. Any information supplied by Nicole Shipp of The Happy Hive Sleep Consulting is confidential. Any passing of any information to anyone is strictly forbidden and subject to international copyright laws.

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11. Professionalism and Courtesy. Nicole Shipp of The Happy Hive Sleep Consulting agrees to treat all Clients with respect and kindness especially given the sensitive nature of sleep and family. The Client agrees to maintain professionalism and respectfulness towards the Consultant in all their communications. This includes but is not limited to: no cursing or yelling at the Coach, calling names, or disparaging their professional opinions and work.

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12. Signature. Both the Client and Nicole Shipp of The Happy Hive Sleep Consulting agree to the above agreement. By paying the invoice received by the client you are stating: Client: I, the undersigned client, hereby warrant that I am competent to contract in my own name. I confirm that I have read the herein agreement prior to its execution and I am fully familiar with the contents thereof. This agreement shall be binding upon me and my legal representatives and assigns. I agree to the terms and conditions of this contract.

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13. Waiver of Claims:
By participating in our services, you voluntarily waive any and all claims, past or present, known or unknown, against The Happy Hive Sleep Consulting and its coaches.

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14. No Medical Relationship:
You understand that no physician–patient or therapist–client relationship is established through these services. We do not provide medical assessments, prescribe treatments, or offer individualized medical care.
 

15. Assumption of Risk:
You assume all responsibility and risk for implementing sleep strategies. While we strive to offer evidence-informed support, outcomes may vary based on individual circumstances.

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16. Limitation of Liability:
To the fullest extent permitted by law, The Happy Hive Sleep Consulting and its coaches shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to your use of our services or implementation of the information provided.

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17. The Client has been advised on all Safe Sleep practices according to the American Academy of Pediatrics and Kendra Worth assumes no liability if the baby's parent chooses to have their baby sleep in an unsafe manner.
 

By receiving payment of the Client’s invoice Nicole Shipp of The Happy Hive Sleep Consulting agrees to the terms and conditions of this contract. By paying the invoice for Nicole Shipp's Sleep Consulting services and signing the agreement, Client agrees to the terms and conditions of this contract.